Accessibility Statement

*The Archangel Centers* *Last Updated: 2026-06-07*

The Archangel Centers is committed to making our website and our clinical services accessible to people with disabilities. This page describes the steps we have taken, the standards we aim to meet, how to request accommodations, and how to report accessibility issues.

Website accessibility

We strive to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C), and with the Americans with Disabilities Act (ADA) where applicable. Specific measures include:

We test the website with screen readers (NVDA, VoiceOver), keyboard-only navigation, and automated accessibility testing tools. We are aware that no website is perfectly accessible to every user, and we work to address issues as they are identified.

• Semantic HTML structure with appropriate heading hierarchy
• Alternative text on informative images
• Color contrast meeting WCAG AA contrast ratios
• Keyboard navigability of interactive elements
• Form labels and accessible error messages
• ARIA attributes where appropriate
• Responsive design supporting screen readers and assistive technologies
• Captions and transcripts on video content where applicable

Clinic accessibility

Our Tinton Falls clinic and Charlotte clinic are designed to be accessible to people with disabilities:

For specific accessibility accommodations, including service animals, interpretation, sensory accommodations, or assistance during the clinical day, contact the admissions team at (888) 464-2144 before your start date. We work to meet accessibility needs as a routine part of admissions.

• Accessible entry to clinical suites
• ADA-compliant restrooms
• Accessible parking
• Accessible group and individual therapy spaces

Communication access

We work to make communication accessible:

To arrange any of these accommodations, contact admissions at (888) 464-2144 or the Privacy Officer at [email protected].

• TTY: relay service via 711
• Spoken language interpretation: available with advance notice through our language services partner
• American Sign Language interpretation: available with advance notice
• Written materials: available in large print on request
• Alternative formats: available with reasonable notice on request

Reasonable accommodations

Under the Americans with Disabilities Act, we provide reasonable accommodations to enable people with disabilities to participate in our services. This includes:

To request a reasonable accommodation, contact admissions at (888) 464-2144 or the Privacy Officer.

• Modifications to standard procedures
• Auxiliary aids and services
• Physical access modifications where feasible
• Communication access services

Service animals

Service animals are welcome at our clinics in accordance with the ADA. Please inform admissions when you schedule your start date so we can be prepared.

Telehealth and virtual treatment

Our virtual outpatient treatment (currently structured for New Jersey residents) uses a video conferencing platform designed to be accessible. Specific accessibility features of the virtual platform include screen reader support, captioning options, and keyboard navigation. If you have specific accessibility needs for virtual treatment, contact admissions to discuss.

Reporting accessibility issues

If you encounter an accessibility issue on the website or in our services, we want to know. Reports help us improve.

Email: [email protected] Phone: (888) 464-2144 (TTY via relay 711) Mail: The Archangel Centers, Privacy Officer, 44 Apple Street, Suite 3, Tinton Falls, NJ 07724

When reporting an issue, please include:

We aim to respond within 5 business days and to address issues as quickly as practicable.

• The URL of the page where you experienced the issue (if web)
• A description of the issue
• The assistive technology you were using (if applicable)
• Your contact information for follow-up

Ongoing improvement

Accessibility is an ongoing process, not a one-time achievement. We review our accessibility practices regularly and welcome feedback from people with disabilities and their advocates.

Related policies

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• Privacy Policy
• HIPAA Notice of Privacy Practices
• Terms of Service
• Contact