NC Recovery Resources
A working list of NC-relevant resources outside the Charlotte clinic that we trust enough to point families and clients to. Hotlines first, because they matter most. If you are in immediate danger, call 911. For a mental health or suicide crisis, call or text 988.
Crisis lines
These lines are free, confidential, and staffed by trained crisis counselors. Calling does not generate a record on your medical or insurance file.
| Line | What it is | Number |
|---|---|---|
| 988 Suicide and Crisis Lifeline | National, 24/7, call or text | 988 |
| SAMHSA National Helpline | Free, confidential treatment referral and information, 24/7 | 1-800-662-4357 (1-800-662-HELP) |
| Crisis Text Line | Text-based crisis support, 24/7 | Text HOME to 741741 |
| NC Hope4NC Helpline | NC mental health crisis line, statewide | 1-855-587-3463 |
| Mecklenburg County Mobile Crisis | Mobile crisis services, Charlotte metro | 1-704-444-2400 |
| Veterans Crisis Line | 24/7 support for veterans and their families | 988, press 1 |
| Trevor Project (LGBTQ+ youth) | 24/7 crisis support | 1-866-488-7386 |
| National Domestic Violence Hotline | 24/7 confidential support | 1-800-799-7233 |
North Carolina state agencies + programs
- NC Department of Health and Human Services, Division of MH/DD/SAS State authority on SUD and mental health services. ncdhhs.gov
- NC Medicaid Coverage of SUD treatment for eligible NC residents. See NC Medicaid rehab coverage for how it applies.
- NC TASC / Recovery Court Court-supervised SUD treatment program; see NC recovery court.
- NC Involuntary Commitment (Chapter 122C) Legal pathway for involuntary substance use disorder commitment; see NC IVC.
- Mecklenburg County Resources Local crisis, recovery, and family resources for Mecklenburg County; see Mecklenburg County resources.
- Alliance Health (LME-MCO) Local Management Entity / Managed Care Organization for Mecklenburg, Cabarrus, Orange, Durham, and Wake, gateway to public behavioral health coverage. alliancehealthplan.org
Federal agencies and clinical guidance
- SAMHSA Federal lead on SUD and mental health. Treatment locator, advisories, and educational materials. samhsa.gov
- NIDA (National Institute on Drug Abuse) Research-based publications on specific substances. nida.nih.gov
- NIAAA (National Institute on Alcohol Abuse and Alcoholism) Research and patient-facing guides on alcohol use disorder. niaaa.nih.gov
- NIMH (National Institute of Mental Health) Research and guides on co-occurring mental health conditions. nimh.nih.gov
- CDC Overdose data, prevention guidance, and public health resources. cdc.gov/drugoverdose
Support groups and peer community in NC
There is no single "right" recovery community. Many people who recover use a combination over time.
- Alcoholics Anonymous (AA), Charlotte Intergroup Local AA meetings throughout Mecklenburg County and the Charlotte metro. aa.org
- Narcotics Anonymous (NA), NC Region 12-step community for drug use; NC-region meeting locator. crna.org
- SMART Recovery Evidence-informed, non-12-step approach. smartrecovery.org
- Recovery Dharma Buddhism-informed recovery community. recoverydharma.org
- Refuge Recovery Mindfulness-based recovery. refugerecovery.org
- Al-Anon and Alateen Family and friends of people with alcohol use disorder. al-anon.org
- Nar-Anon Family members of people with drug use disorder. nar-anon.org
Family resources
If the person you're worried about lives in Mecklenburg, Cabarrus, Gaston, Union, or anywhere across the Charlotte metro, the Charlotte clinical team is reachable 24/7 at (888) 464-2144 for family inquiries, no client consent required to start the conversation.
- How to Help a Loved One, practical first steps for NC families
- Family Intervention, structured family interventions
- Codependency, understanding family roles in addiction
- Narcan for Families, how to get + use opioid overdose reversal
Resources rooted in the community we serve
The Resources hub pulls together the local hotlines, state programs, recovery courts, county boards, and family-support organizations the admissions team refers to every week. Every entry is verified, phone numbers tested, websites loaded, hours checked.
If you're trying to navigate a specific situation, involuntary commitment, Medicaid rehab coverage, court-ordered treatment, family Narcan access, call (888) 464-2144 and the team can walk you through it directly.
Get Help Today, Charlotte
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