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Send your details
Fill out the form on this page or call the Charlotte admissions line. We need name, date of birth, phone, your carrier, and your member ID, that's it.
Charlotte · Free Insurance Verification
Find out what your NC plan covers, in under ten minutes.
Free, confidential, no obligation. We call your insurer directly, confirm in-network status + benefits for the Charlotte clinic, and walk you through your actual out-of-pocket cost before you commit to anything.
- In-network with most major NC commercial + Medicaid plans
- Insurance team calls your carrier directly, you don’t have to
- Plain-language breakdown of deductible, copay, and authorization
- Same-week intake at the Charlotte clinic if you’re ready
In-Network + Accepted
Insurance plans accepted at the Charlotte clinic
- Aetna
- Cigna
- BlueCross BlueShield
- Beacon Health Options
- Magellan
- ComPsych
- Tricare
- Most PPO + POS plans
Don’t see your carrier? Call the Charlotte admissions line, we work with most major NC plans and can verify benefits for the ones not listed here.
How Verification Works
Four steps. About ten minutes.
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We contact your NC insurer
Our admissions team verifies benefits, deductible, copay, and any prior-authorization requirements with your carrier directly, BCBS NC, Aetna, Cigna, Tricare, and the others we accept.
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You get clear numbers
We walk you through what is covered, what is not, and what your out-of-pocket cost will be for outpatient care at the Charlotte clinic, in plain language, before you commit to anything.
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Start treatment in Charlotte
If you're ready, we schedule a same-week intake at the Charlotte clinic. If your plan does not cover the program you need, we explore alternatives, out-of-network reimbursement, scholarships, or a payment plan.
Federal Parity Law
NC outpatient addiction treatment is covered under the same rules as medical care.
The Mental Health Parity and Addiction Equity Act requires NC insurance plans to cover substance use disorder treatment at the same level as medical and surgical care. That includes outpatient programs like PHP, IOP, and OP at the Charlotte clinic. The only way to know what your specific plan covers is to verify, which is exactly what we do for free.
Frequently Asked
Common questions about NC coverage
Does NC insurance actually cover outpatient addiction treatment?
Yes. The federal Mental Health Parity and Addiction Equity Act requires insurers (including every plan sold in North Carolina) to cover substance use disorder treatment at the same level as medical and surgical care. Coverage details vary by plan, which is exactly what insurance verification is for.
How long does verification take?
Most verifications are completed in under ten minutes. The Charlotte admissions team calls your insurer directly and confirms in-network status, deductible, copay, and any authorization requirements while you're on the phone, or we get back to you within the hour if you submit the form.
Is the verification really free?
Yes. There is no charge to verify benefits. There is no obligation to enroll in treatment. We do not bill your insurance for the verification itself, only for treatment, and only if you decide to start.
What if my plan doesn't cover the Charlotte clinic?
We will tell you that honestly, and then we will explore alternatives, out-of-network reimbursement, scholarships, payment plans, or a referral to a NC program your plan does cover. The verification call is useful either way.
Start Here
Verify your NC coverage, it’s free, fast, and confidential.
The Charlotte admissions team is staffed 24/7. Most verifications are completed in under ten minutes. No obligation, no pressure.
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